Clerical BPO

SERVICE

Clerical BPO services that support the growth of companies with “defensive operations”

Clerical BPO services provide companies with a variety of benefits, including the concentration of resources on core businesses, improved efficiency of operations, cost reductions, increase of sales, improved quality of operations, and enhanced risk management, by having a dedicated BPO provider operate a part or a wide range of the company’s business processes.
Bewith views the creation of value externally (to those outside of the company, such as clients and customers) as “offensive operations” and the creation of value internally (to those within the company and group companies) as “defensive operations.” We support such “defensive operations” through a stable supply of services so that our client companies can focus on their “offensive operations,” which are the source of their competitiveness.

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Bewith’s Clerical BPO Services

BPO support based on extensive expertise and experience, covering both industry-common functions like HR and accounting and industry-specific operations

As BPO may involve radical reform of business processes, it is important to select an outsourcing provider that has a wealth of experience and expertise and can also provide assurance regarding feasibility of the operations.
Based on our numerous achievements and operational knowledge backed by a history of more than 20 years since incorporation, Bewith supports the implementation of BPO from the design of operations with a team of consultants who are professionals in conducting business investigations.

Highly Customizable Support Solutions

From a processing agency type service for a specific single operation to function-supporting type services providing full support for operation center functions having industry- and sector-specific knowledge, we are able to offer highly customizable support. We design not only generic operations, but also operations tailored to the unique business environments and conditions of each company.

Actively promoting DX

Our digital technology experts will examine whether there is room to implement DX in administrative operations and propose business operations that utilize the latest technologies, such as automation using AI-OCR and RPA.

Our Areas of Service

Our Areas of Service: I. “Industry/sector-specific x Processing agency” type - Landline service application form data entry - Mail-order/online sales application form data entry - Enclosing and sending communication invoices, etc. II. “Industry/sector-com

Clerical BPO can be categorized into four areas based on the axes of “industry/sector-specific” vs “industry/sector-common” and “function-supporting” vs “processing agency.”
From function-supporting type services to processing agency type services, Bewith is capable of providing a wide range of support regardless of the industry or sector.

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    Function-supporting: Comprehensive support across a broad area, such as the function of an entire department or center
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    Processing agency: Agency-type support for single units of processing that are finely segmented within an operational business process

Lineup of Our Services

Our Areas of Expertise that Lead Transformation

The support we provide is not limited to solving problems, we also provide full hand-in-hand support toward the realization of companies' visions for the future.

We provide one-stop solutions that leverage contact center vendor expertise to enhance efficiency and improve customer satisfaction.

We provide comprehensive support that ranges from designing optimal centers to operations, covering everything from customer support to marketing.

We provide end-to-end support, from analyzing and organizing the current state of operations to planning and designing ideal business models, and then seamlessly integrating this into operations.