We set and monitor non-financial KPIs for ESG (Environmental, Social, and Governance) that measure social value.
Through improvement activities for these KPIs, we aim to meet the expectations of our stakeholders.
An introduction to the Group’s efforts toward sustainability.
“Providing Equal Service, Regardless of Where You Live”
Contact centers have been providing equal service to consumers.
As the working population decreases, factors such as store closures in rural areas has been making contact centers increasingly assume an even more important function as being a part of social infrastructure.
Bewith will continue to provide cloud-based PBX* “Omnia LINK” and contact center BPO services for sustainable contact center operations while making full use of AI.
Due to the evolution of cloud technology, contact centers are currently transforming into “new workplaces where one can immediately work, regardless of where they live.”
We realize stable employment by offering employees a fulfilling lifestyle while providing a robust training system and growth environment to ensure they build their careers.
As a company that continually grows healthily from root to sprout, we will be contributing to society.
-
*A system that improves conventional telephone system environments by migrating the PBX, conventionally located on-premises, to the cloud in order to enable calls and communications over the internet.
Society
The Company utilizes digital technologies to take on the challenge of creating a prosperous society by providing “new workplaces where one can immediately work, regardless of where they live.”
Governance
We strive to ensure and maintain a sound and highly transparent management structure, which in turn will enable us to realize new business strategies and improve the profitability of existing businesses.