Why have you achieved growth in such a short period of time?
Since using Omnia LINK in 2016, We have rapidly changed our business structure.
structure
2000
Establishment of the bussiness
We founded as a joint venture between Mitsubishi Corporation and SoftBank Group.
2011
We started to provide BPO consulting service.
After the Lehman Shock, demand for outsourcing intended to reduce cost and raise productibility was expanded. We launched the BPO consulting bussiness service.
2015
Integrated manufacturing and sales organization.
In 2015, As our sales were stagnant, we decided to organize an Integrated sales and operations team specialized in the industry of customers.
2016
Turning point
The Acquisition of iBRID. Co.Ltd
We started to use Cloud PBX*1(Omnia LINK)
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*1Abbreviation for Private Branch eXchange. A private branch exchange installed in a company's premises to control incoming and outgoing calls to and from IP phones and other external lines, as well as to control the connection of internal calls.
2017
We started the external sales of Omnia LINK.
We were sure that we could dominate the cloud-PBX market in Japan, we decided to start the external sales of Omnia LINK. we decided to start the external sales of Omnia LINK.
2022
Mar. 2, 2022 IPO
On the verge of our 20th anniversary, we went public to further advance our business, and were listed on the First Section of the Tokyo Stock Exchange (now the Tokyo Stock Exchange Prime Market).
Trends in the Group's Net Sales
We have used Omnia LINK for our contact centers since we acquired iBRID Co., Ltd. in 2016.
Because Omnia LINK is cloud-based, we did not need long delivery time or large-scale investment.
These features have helped us win large-scale projects and, since implementation, expand the range of opportunities while strengthening our business foundation over the medium to long term.
Net sales (Unit: Million yen)
