Since using Omnia LINK in 2016, We have rapidly changed our business structure.
We have used Omnia LINK for our contact centers since we acquired iBRID, Co, Ltd.
We could propose our cliant including expand our center capacities.
Because Omnia LINK is cloud-based, we did not need long delivery time, and large-scale investment.
structure
2000
Establishment of the bussiness
We founded as a joint venture between Mitsubishi Corporation and SoftBank Group.
2011
We started to provide BPO consulting service.
After the Lehman Shock, demand for outsourcing intended to reduce cost and raise productibility was expanded. We launched the BPO consulting bussiness service.
2015
Integrated manufacturing and sales organization.
In 2015, As our sales were stagnant, we decided to organize an Integrated sales and operations team specialized in the industry of customers.
2016
Turning point
The Acquisition of iBRID. Co.Ltd
We started to use Cloud PBX*1(Omnia LINK)
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*1Abbreviation for Private Branch eXchange. A private branch exchange installed in a company's premises to control incoming and outgoing calls to and from IP phones and other external lines, as well as to control the connection of internal calls.
2017
We started the external sales of Omnia LINK.
We were sure that we could dominate the cloud-PBX market in Japan, we decided to start the external sales of Omnia LINK. we decided to start the external sales of Omnia LINK.
2022
Mar. 2, 2022 IPO
On the verge of our 20th anniversary of the company's founding, we decided to be a public company for further growth. Three years later, we listed the First Section of the Tokyo Stock Exchange.
2026
May. 29, 2026 Omnia LINK international expansion launch
Acquired Radiant Communication Sdn. Bhd. (Malaysia) as a subsidiary to accelerate Omnia LINK's sales growth and strengthen multilingual support capabilities.
