Bewith Growth Strategy

For Private Investors

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Competition seems fierce, but what about growth potential?

Omnia LINK improves on a company-wide basis profit as external sales increase.

Omnia LINK is a Saas-type system, which is highly profitable and will enhance our overall profitability.Our target is 8,000 licenses and an ARR of ¥2.1 billion for the fiscal year ending May 31, 2027.

Graph of Omnia LINE external sales ARR (billion yen). ARR to 2.1 billion yen in FY26. FY22: 0.3 billion yen; FY23: 0.6 billion yen; starting from the medium-term management period: FY24: 0.79 billion yen, FY25: 1.2 billion yen, FY26: 2.1 billion yen. Graph showing the number of Omnia LINE external sales licenses (in licenses). Reaching 8,000 licenses through major project acquisition. FY22: 1,053 licenses; FY23: 2,371 licenses; medium-term management period starts from FY24; FY24: 3,248 licenses, FY25: 5,000 licenses, FY26: 8,000 licenses.

Contact center/BPO has evolved by utilizing our systems.

Bewith increases the profitability of contact center/BPO by offering advanced service utilizing our systems, such as Omnia LINK.
Bewith provides clients with high-quality service through a combination of human-operation and systems.

We deliver spiral value to clients by integrating systems with CC and BPO. Omnia LINK-related offerings include cloud-based PBX, voice-recognition call recording (Omnia LINK), FAQ recommendations (seekassist), IVR call flow, automated response evaluation (Qua-cle), seat mapping (seat utilization management), online customer service (UnisonConnect), and remote work solutions (Be-mon). CC/BPO also includes consulting, inbound, BPO (ordering and indirect operations), outbound, reporting, educational content, VOC analytics, and training.

Performance Images

Bewith will increase sales stably. In addition, Bewith aims to improve the profit margin through external sales of Omnia LINK.
In the fiscal year ending May 31, 2027, we aim to achieve net sales in excess of 50 billion yen and operating income in excess of 5 billion yen.

Sales graph (in billion yen): FY23: 35.2 billion yen; medium-term management plan spanning FY24 to FY26. FY24: 38.3 billion yen, FY25 (forecast): 42.0 billion yen, FY26 (forecast): 46.0 billion yen. From FY24 to FY26, the SPOT ratio for CC and BPO was revised downward from approximately 5–6% to around 3%. Forecast for FY27 exceeds 50 billion yen. Graph showing operating profit (billion yen). Operating profit: FY23: 2.2 billion yen, operating margin: 6.3%; medium-term management plan spanning FY24 to FY26. Operating profit: FY24: 2.5 billion yen, operating margin: 6.6%; FY25 (forecast): 3.2 billion yen, operating margin: 7.6%; FY26 (forecast): 4.1 billion yen, operating margin: 8.8%; FY27 (forecast): over 5 billion yen, operating margin: 10.0%.